Payments

Health Professionals Bank is participating in the New Payments Platform, which the banking sector has been developing for a number of years. This has started to transform the way we pay friends and family, businesses and government agencies.

The first phase of the New Payments Platform is here with Osko by BPAY and PayID, both of which are available to Health Professionals Bank members.

Fast, convenient, simple and secure—Osko by BPAY and PayID will make banking easier.

• It’s fast. Payments are made in real-time.

• It’s convenient. No wait or delays. Available 24/7, 365 days a year.

• It's simple. It's easier to remember a PayID rather than a BSB and account number. Which means getting paid is much simpler.

• It’s secure. Each payment needs to be approved by you before it can go through, giving you more security and control over the payment.

You can create your PayID simply by logging into online banking—this will allow you to receive payments using mobile phone numbers or email addresses without any need to disclose your BSBs and account numbers. For users, no more having to remember or ask for BSB and account numbers. This simplified payment process links your mobile phone number and/or email address to your bank account making it quicker and easier to make and receive payments.

Contact

It is important to keep your contact details up to date with us. To update your details, simply contact us here or you can update your details in Internet Banking by selecting My settings and then Update contact details.

For more information and answers to the most frequently asked questions, view here.