How do I check my balance?
There are a number of ways to check your account balance.
Phone banking
Call us via phone banking on 1800 472 265 - available 24/7.
Then key in your member number followed by a hash (#).
Then key in your telephone access code followed by a hash (#).
Your account balances will be automatically advised.
Log into online banking.
At an ATM
SMS
You can also receive balances by SMS
To get started, you need to register – you can do this within internet banking or by completing an Phone banking services request. Once registered you simply text the word ‘BAL’ to 0417 13 12 21 and a free text message will be sent to your mobile.
To request balances for any of your other accounts simply add the account type as outlined below:
‘BAL (space) S2’
‘BAL (space) I10’
‘BAL (space) L22’
